Warranty

Thank you for choosing LPOW. Please note that all LPOW products are covered by a 1-year warranty when purchased from an authorized dealer.  Authorized dealers include: “Amazon.com”,” lpow.com”.

Please do not submit a warranty registration form to file a warranty claim. You may use the form only to register your product. A warranty registration submission is not the proper way to file a warranty claim.

To file a warranty claim please send an email to vip@lpow.com with the subject line ‘Warranty Claim’ and include the following:

  1. Your Name
  2. Your Phone Number
  3. Item Description
  4. Summary of Issues
  5. A copy of your Proof of Purchase (Receipt / Sales Order)

Acceptable Proof of Purchase Submissions include:

  • PDF or Word Document of purchase receipt
  • Screenshot / Print-screen of purchase receipt (Mobile or Desktop)
  • Any other document or file containing:
    • Order Date
    • Order ID
    • Item Number / Description

Warranty claims will not be honored if products were purchased from unauthorized dealers.